PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE
Use of this Website and the services are subject to these Terms and Conditions and all applicable laws. If you do not agree with any of these Terms and Conditions, please do not continue to use or access this Website or any information contained on this Website. Your access and use of this Website is confirmation that you have understood and agreed to be bound by the Terms and Conditions below, which you should always check each time you revisit this Website.
Azzurytt Turism Grup L.T.D. (hereinafter referred to as “Azzurytt” / “we”), Bucharest, Romania
Trade Register ID: J40/17964/2005
Tax ID: RO18073854
GENERAL TOUR TERMS
Insurances. Passports. Vissas.
Guests should have their own travel and other useful insurances. They are solely responsible for obtaining a passport or any other required documentation (for the latest visa requirements kindly check with the appropriate consulate or embassy).
Tariffs mentioned in tour proposals are informative only, based on availability at time of checking (no bookings made). Final tariffs are according to tailor made tours, including all taxes and fees. All costs (inclusively eventual credit card charges) will be clearly explained in the offer. There are no hidden extra costs at all.
Flights to / from Romania are not included. We only recommend (not sell) the best accommodation options according to chosen itinerary. Our selection of accommodation units mostly include 3* and above or their equivalent if unconventional units (lordly mansions / monasteries…).
Tours are available year round, but some experiences and recommended accommodation units may be subject to seasonality and / or availability. Also black out dates may appear. For these reasons availability can only be guaranteed at the moment of booking. If needed substitutes shall be offered.
Reservations with at least 2-3 months in advance are strongly recommended to avoid disappointment. On request, we complimentary make bookings at recommended accommodation units for our guests. After bookings, all tours scenarios remain subject to changes at any time due to unforeseen or beyond Azzurytt’s control circumstances (for example in case of unannounced change of opening hours, busy traffic, moody unfriendly weather etc.).
A deposit of 50% of the tour price is required at the time of booking. The balance is due at least 30 days prior to arrival in Romania. For bookings made within 30 days of arrival in Romania, the entire tour price must be paid at the time of confirmation. Most of our clients prefer to make payments by bank transfer (although their bank usually charges them something for making the transfer). Our bank details are available on request. If you choose this option, your booking will be confirmed as soon as the payment reaches our bank account. If you prefer, you can pay by credit card (the payment will be processed exclusively by PayPal secured online payments system, chosen based on the trust people have in it and the professional services offered). Please visit www.paypal.com to see all accepted credit cards, besides VISA and Mastercard.
Accommodation units’ services
Depending on their specific policies and offered options, payments shall be done directly by our guests / business partners to the respective accommodation units, either in advance (by bank transfer / online on unit’s website / on www.booking.com) or at check-in (by card – Visa and MasterCard are widely accepted and sometimes even American Express, although there are also situations when payment can be done only in cash in RON / EUR / USD).
All cancellations of confirmed bookings made 30 days or more prior to arrival in Romania will receive full refund minus 10% administrative fee. Additionally, guests are subject to any cancellation fees assessed by Azzurytt’s providers of services (car rentals, experience organizers etc.) involved in the tour. Cancellations made 29 days or less prior to arrival in Romania will be subject to loss of 100% of the tour price. Accommodation units tariff increases and / or price increases in taxes, government fees, surcharges or currency exchange between the date of the quote and that of the beginning of the tour are payable by the guest.
All tours are subject to availability at the time of booking, seasonal variations and change without notice.
Luggage and personal effects are entirely at owner’s risk throughout the tour.
Sharing information with third parties
When you sign the contract, you will have to provide us personal data (such as company name, personal name, address, phone number, e-mail address, and information about your company – last one only if case) required by the Romanian law for the fulfilling of contract and invoice. This data will be stored only in our accounting files and are and remain confidential.
By giving us permission for online communication through your registration, we can send you our monthly e-mail newsletter. You can, at any time, unsubscribe from this service via the link included in every message.
Use of data
Data is used for contract settlement and invoice issue. No private data is shared with third parties.