General Terms and Conditions & Privacy Policy

Your use of this website constitutes your agreement to these General Terms and Conditions & Privacy Policy (Contract) as detailed below

Please read these Contract carefully before using www.azzurytt.com and its services.
You should always check this page each time you revisit this Website.
We reserve the right to modify / replace this Contract at any time without any prior notice.
The Contract at the time of your tour shall always apply.
Your continued use of this website after any change in this Contract will constitute your acceptance of such change.

 

Date of the last update: June 2, 2020

 

CONSENT

By:
– accessing and/or using this Website and/or Azzurytt’s services,
– contacting us or submitting any forms on this website
– registering as one of our Subscribers,
– requesting travel services information as a (potential) Customer and / or
– making a booking,
you confirm that you:

• have the legal age (18 years old) to be eligible to enter into contract creating binding mutual legal obligations,
• consent to us: collecting, storing, using and (if applicable) transferring / disclosing your personal information in accordance with this Contract,
• are capable, ready and willing to discharge any liability you may incur as a result of using this website,
• understand that you are financially responsible for using this website,
• have understood and agreed to be bound by the Contract below and all applicable laws and
• you agree that this Contract concluded online:
  – is valid without signature (stamp),
  – has the legal nature of a private signature contract and
  – is legally binding and enforceable like any written negotiated contract signed by you.

If you disagree with any part of this Contract you may not access this Website or any service provided on this Website.

 

IMPRINT

Azzurytt Turism Grup Ltd. (hereinafter referred to as Azzurytt Tours Romania / Azzurytt / Supplier / we / us / our) operates this website.
Azzurytt is a tour agency registered in Romania (Trade Register ID: J40/17964/2005, Tax ID: RO18073854).
Headquarter address is: 5 Baiut Alley, M32-60, Bucharest 6, 061953.
Online contact details are: luxevenATazzuryttDOTcom, www.azzurytt.com.
Social capital: RON 200. Bank details appear on issued invoices.
Legal representative is Cristina PARASCHIV as Administrator.

Azzurytt provides services to individuals and companies (hereinafter referred to as Beneficiary /  Client(s) / Customer(s) / Traveler(s) / Guest(s) / you) identified according to data specified within individual or company contract form submitted on www.azzurytt.com and annexed to this Contract.

 

PREAMBLE

Present online contract concluded at distance rounds with:
– company’s offers / website pages available on www.azzurytt.com,
– customized offer and tour itinerary including offer / tariff validity period,
– individual / company contract form,
– annexes,
– additional acts.

 

1. CONFIDENTIALITY & LIABILITY

4.1. Privacy Policy

4.2. SUPPLIER shall not be liable to BENEFICIARY or third parties for:
a) damages,
b) losses,
c) unrealized profit and
d) un-fructification of business opportunities or
e) any other losses
incurred by BENEFICIARY directly or indirectly resulting from inappropriate use of services and equipment by BENEFICIARY and / or from third parties’ actions.

 

2. WEBSITE USE

Information accuracy

Azzurytt:
– does not guarantee the accuracy or completeness of information provided on this website and
– may change, improve or update this information (including described tours or services) at any time without notice.
Under no circumstances will Azzurytt be liable for any loss or damages caused by reliance on this information or use of this website.

Copyrights. Contributions.

Material on this site is subject to Azzurytt’s or its suppliers’ – footage courtesies to them – copyright protection, unless otherwise indicated.
If any photography on this website, without credit, taken from public domain, belongs to you, kindly contact us to:
– mention you as source or
– remove it from this site.
Full or partial unauthorized:
– copy,
– use,
– duplication,
– reproduction,
– resale,
– visiting and/or
– exploitation
of this website or its content without prior express written permission of Azzurytt is strictly prohibited.
You can use excerpts (of no more than 500 characters) and links, provided that you:
– give full and clear credit to Azzurytt with an active link to the original content
– accurately reproduce the material without using it in a derogatory manner or misleading context.
In order to reproduce any material on this site – whose copyright belongs to a third party – you must obtain authorization from the copyright holders concerned.

You agree to grant Azzurytt, free of charge, permission to use any material you provide on its website and in responses to us.
This includes modifying and adapting it for operational and editorial reasons.

Disclaimer

Azzurytt hereby grants you access to these pages conditional upon your agreement to:
– accept Romania’s laws application to govern matters between Azzurytt and you in relation to this website and
– indemnify and not hold Azzurytt liable for the result of any actions you may take based on information contained herein.

Third party websites / services

Photos contained on Azzurytt website have no contractual character.

Special offers and promotions may involve additional terms and conditions which you might have to adhere to in order to qualify for their benefits.

 

3. CONTRACT DATE, PURPOSE AND VALIDITY

3.1. Contract’s conclusion date is the date when the customer confirms the acceptance of contractual conditions mentioned by SUPPLIER, namely the date of individual / company contract form submission.
(SUPPLIER shall forward it to BENEFICIARY within 2 working days of receiving it).

3.2. SUPPLIER will provide:
a) travel assistance,
b) personal assistance,
c) events organization and / or
d) intermediate transfer services for BENEFICIARY,
according to BENEFICIARY’s orders confirmed by SUPPLIER in written and retrievable within customized offer accepted by BENEFICIARY, together with services essential characteristics and offer / tariff validity period.

3.3. Present contract comes into force upon subscription by both parties and ends by completion of its purpose.

 

4. PARTIES BEST EFFORTS

4.1. Both parties agree:
a) to devote their best efforts for successful completion of present contract’s purpose, including without limitation to:
– mutual information regarding any details and changes of agreed services and scenario;
– appropriate, responsible and courteous behavior;
– compliance with all applicable laws, culture, customs, instructions, directions, advice, rules and regulations;
b) and hold each other harmless from and against any claims or suits that may arise out from BENEFICIARY’s guest(s) or SUPPLIER’s provider(s) related to this contract.

4.2. Under criminal penalties applied to forgery in declarations and use of forgery, both the Supplier and Beneficiary:
a) duly warrant their authority to enter into the present contract and
b) declare on their own responsibility that the submitted data are accurate, complete and according to reality.

4.3. For transfer services BENEFICIARY also oblige himself to:
a) respect the maximum loading admitted on used transportation
b) respect the interdiction of smoking, consuming food and alcohol within SUPPLIER’s transportation
c) bear the counter-value of damages produced within SUPPLIER’s transportation, proved by SUPPLIER and produced from exclusive guilt of BENEFICIARY and / or BENEFICIARY’s guest(s).

 

5. CLAIMS & DISCLAIMER

5.1. BENEFICIARY shall immediately inform SUPPLIER about any possible claim appeared during tour in order to rectify the situation.
Any claims made after the tour ends shall not be taken into consideration.

5.2. All recommendations made by SUPPLIER are based on information published on websites such as:
– www.booking.com,
– www.tripadvisor.com,
– other specialty websites.
In order to check the latest reviews BENEFICIARY should visit these.
Luggage and personal effects are entirely at owner’s risk throughout tour.
SUPPLIER cannot be held responsible for any event or loss due to third parties’ behavior or unforeseen or beyond its providers reasonable control circumstances.

 

6. VALUE & PAYMENTS

6.1. Contract total value results from the tariffs of services ordered by BENEFICIARY and confirmed by SUPPLIER (mentioned within customized offer accepted by BENEFICIARY).
Counter value of any other supplementary services, for example:
a) wine tastings,
b) private dinners,
c) supplementary kilometers,
d) exceeding hours allocated to various tour activities,
e) other additional services / expenses
unscheduled within initial budget, requested verbally or in written, prior to the tour or on the occasion of its unfolding, under the provided conditions of present contract, by BENEFICIARY and / or BENEFICIARY’s guest(s) and confirmed by SUPPLIER, adds to this contract’s total value.
Any services remained unsettled at the end of tour, will be paid based on final invoice issued by SUPPLIER.

6.2. Full itinerary planning fee is due the latest after the third tour proposal or at booking time, whichever comes first.
A deposit of 50% of tour price (exclusive of itinerary planning fee) is required at booking time.
Balance is due at least 30 days prior to tour start.
For bookings made within 30 days of tour start, entire tour price must be paid at booking confirmation’s time.
BENEFICIARY will pay the invoices (issued by SUPPLIER in RON / EUR), in EUR by bank transfer or by card (via Revolut payment link – no account needed), within 72 hours from issue’s date (unless otherwise specified).
After this deadline SUPPLIER will charge penalties for each calendar day of delay, amounting to 0.9% of invoiced value remained unpaid.
Delay penalties can exceed the amount’s quantum on which they apply.
Payment of bank fees is on BENEFICIARY.

TOUR PRICE PAYMENT CONSTITUTES BENEFICIARY’S ACCEPTANCE OF CONTRACTUAL CLAUSES SET OUT HEREIN.

 

7. BOOKINGS, CANCELLATIONS & REFUNDS

7.1. In order to be valid, any bookings / cancellations shall be made exclusively in written (using website’s contact form or via e-mail) by one party and confirmed by the other party, with respect to any booking terms / cancellation policies imposed by SUPPLIER’s providers.

7.2. At BENEFICIARY’s request, SUPPLIER can make bookings at recommended accommodation units, restaurants, clubs or other tour activities providers.
It is entirely at SUPPLIER’s discretion if these shall be complimentary or not; if not, SUPPLIER will communicate their costs to BENEFICIARY prior to bookings.

7.3. Bookings shall be confirmed as soon as payment reaches SUPPLIER’s bank / PayPal account.
Until that time, acceptance of BENEFICIARY’s reservation is at SUPPLIER’s absolute discretion.
This can refuse to accept it for any reason.

7.4. After bookings, all tours scenarios / bookings remain subject to changes at any time due to unforeseen or beyond SUPPLIER’s control circumstances.
For example in case of: unannounced change of opening hours, heavy traffic, moody unfriendly weather etc.
However SUPPLIER will make all efforts to operate the tour as planned and in case of unavoidable changes to replace the planned features with the closest equivalent ones.

7.5. All cancellations of confirmed bookings made 30 days or more prior to tour start will receive full refund minus (itinerary) planning fee which is non-refundable.
Cancellations made 29 days or less prior to tour start will be subject to loss of 100% of tour price.
Additionally, BENEFICIARY is subject to any cancellation fees assessed by other providers of services involved in tour:
a) accommodation units,
b) car rental companies,
c) experience organizers etc.
BENEFICIARY is solely responsible for respecting these providers’ cancellation and refund terms.

 

8. MAJOR FORCE & LITIGATIONS

8.1. Neither party shall be held responsible for any partial or total losses due to reasons beyond its reasonable control.
These include without limitation to:
a) unavoidable technical problems with transport,
b) wars,
c) strikes,
d) natural calamities,
e) political changes,
f) epidemics or
g) quarantine restrictions.
In case one of parties cannot fulfill its obligations based on these major situations, it must immediately inform the other party, in written, in order to reduce the possible damage.

8.2. BENEFICIARY agrees to exonerate SUPPLIER from any and all claims or damages (including attorney fees and costs) regarding any and all injuries or damages suffered by BENEFICIARY and / or BENEFICIARY’s guest(s) acquiring and / or utilizing SUPPLIER’s services.

8.3. Any misunderstanding regarding the present contract will be solved amiably by parties or by judicial resort of Bucharest, Romania.

 

9. CHANGES, TERMINATION & UNILATERALLY CONTRACT WITHDRAWAL RIGHT

Any change of present contract will be made by additional act, with written approval of both parties.
Either party may terminate the present contract by written notice mailed or delivered to the other party at least 30 days before requested termination date.
This contract termination will not vacate BENEFICIARY’s obligation to pay the SUPPLIER the counter value of services corresponding to contract’s part fulfilled until requested termination date:
a) booking charges,
b) advances paid to subcontractors in order to organize the tour,
c) SUPPLIER’s commission and
d) cancellation fees or penalties charged by SUPPLIER’s providers.
Payments will be made in accordance with this contract’s terms.
Total or partial failure or deficient fulfillment of any of contractual clauses obliges the defaulting party to pay damages.
This also offers to injured party, who avers the prejudice, the right of not fulfilling the correlative obligations.